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I called Cingular this morning, because the bill for my phone was supposed to cut about a week ago, but I still cannot see the bill online. I had some problems downloading ringtones last month and was told…when I called Cingular last month…to call back after May 19 and they’d apply the appropriate credits.

So, I get on the phone to call Cingular and am bluntly told that since I am not listed as an authorized user on the account (the account is under Capt. UberHusband’s name), they can’t help me with billing issues or pretty much anything else. They can answer “generic questions” (like what, “How do I make a call?”), but that’s about it.

I told Mr. Blunt that I called in last month and no one seemed to care that I was Mrs. Capt. UberHusband and not Capt. UberHusband to which he says…kid you not…”I don’t see any record that you called in last month. Would it be possible for Capt. UberHusband to call us?”

“Not really…he’s being mobilized and deployed and isn’t readily available.” Okay, so that wasn’t entirely true at this point but I was in a feisty mood. I’m not going to burden him with petty household crap like this. Besides, really now, what else are they going to ask Capt. UberHusband that I couldn’t answer? Social security number? Mother’s maiden name? Name of high school? Check…check…and check.

I continued with, “I have access to everything online. You’re telling me that you can’t initiate billing credits from me because you don’t really know who I am but…Cingular is A-OK with me doing whatever I need to do online…and actually paying the bill…not really knowing who I am.”

“Well, when you put it that way, yes.”

Nice.

It really isn’t that big of a deal…I was just in a mood. All I have to do is go down to the Cingular store with a copy of Capt. UberHusband’s orders and my power of attorney (yay us for doing that before he left) and the patience of Job since the folks at our local Cingular store aren’t the sharpest tools in the shed.

Bwa ha ha…I have a power of attorney…mwa ha ha…hee hee…